What type of finish is used on the pens and bottle stoppers?
On most pens and bottle stoppers, I use a high gloss friction polish to create the base. I then apply a specialty wax (developed for museum pieces) and buff it to a high sheen. I repeat the wax application at least twice until I get the desired shine and protective layer.
Where do I get refills for the pen I purchased?
Each style of pen uses a different type of refill. The refills are readily available at most office supply stores. Simply pull apart, or unscrew your pen, take the refill out and compare it to the refills available at the store to find one that matches. You can also purchase refills from me if you like, simply send an email and tell me what type of pen you have and what color ink you'd like to refill it with. I will reply with a price quote including shipping.
How do I care for my pen or bottle stopper?
For bottle stoppers, wiping with a clean cotton cloth will maintain the finish for years. You can also apply paste wax and buff to restore the luster in case it fades.
For pens, care is a little different. Due to the fact that pens are meant to be handled frequently, the original finish will wear away within the first few months to a year. This is intended and should be expected. The natural oils from your hands will replace the original finish and darken the wood. They will provide a layer of protection to the wood as well. However, if you frequently handle your pen with soiled or dirty hands, the wood may become mottled and dirty as well. In this case you will need to buff it with a paste wax to clean the surface and apply a new protective coating. Do NOT use any abrasives on the wood!
Why is it important to only use stainless steel for bottle stoppers?
I only use type 316 stainless steel for my bottle stoppers. This is because bottle stoppers are designed to come in contact with consumable liquids which may be corrosive (think vinegar, or certain types of liquor). If any other type of material is used (such as chrome plating), there is a risk of discoloration, corrosion, or even contamination of the liquid. Type 316 stainless steel will not corrode or discolor or contaminate the consumables it comes in contact with.
What color ink do the pens come with?
All pens are furnished with black ink unless otherwise noted. However, additional color ink refills can be purchased separately and interchanged with the original refill tube.
What if my pen breaks or gets damaged, can it be fixed?
Yes. Most pens can be repaired effectively for a small cost (if oustide of the warranty period). However, if the wood gets damaged it is sometimes better to replace the entire pen. This is because the original wood that the pen was made with was from one piece and the top and bottom are matched. There is no guaranty that your pen would look as good as it did originally if only one piece was replaced.
If your pen is damaged, send me an email describing the damage (and a picture if possible). I will reply with an estimate repair cost and timeframe to return it to you. If you'd rather replace the pen entirely, I will quote you a discounted price on a replacement!
What is spalting?
Spalting is what happens to wood when it is attacked by some types of fungus. The fungus creates dark lines in the wood grain and this causes a stunning effect on the figure of the wood. It is harmless and will not continue once the wood has been finished. Spalted wood is considered to be very desirable. It can cost more than twice that of regular wood depending on the level of spalting present. Not all wood spalts nicely. Typically, the lighter colored woods have much more favorable spalting patterns than darker woods.